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Citizens Bank Overdraft Fee Class Action Settlement

By Mike Holter


Citizens BankA Details on how to file a claim for the $137.5 million Citizens Bank overdraft class action lawsuit settlement have finally arrived. If you had a Citizens Bank debit card between 2002 and 2010, you may be eligible to file a claim to receive a refund from the Citizens Bank overdraft class action settlement.

The Citizens Bank overdraft settlement will resolve a class action lawsuit, titled In Re: Checking Account Overdraft Litigation, that alleges the bank reordered debit-card transactions from highest to lowest, rather than in order to maximize the number of overdraft fees that could be charged to a customer. The plaintiffs allege that, instead of declining transactions when an account had insufficient funds to cover a purchase, Citizens authorized the transactions and then processed them in highest to lowest dollar order, which had the effect of increasing the number of overdraft fees the bank charged its customers.

Citizens Bank denies the allegations but has agreed to a $137.5 million class action lawsuit settlement to resolve the litigation.

Class Members of the Citizens Bank overdraft class action settlement include anyone who:

• Had a Citizens consumer deposit account that you could access with a Citizens debit card anytime between January 1, 2002 and August 13, 2010, and/or had a Charter One consumer deposit account that you could access with a Charter One debit card any time between July 25, 2005 and August 13, 2010; and/or

• Had an Acquired Bank consumer deposit account that you could access with a debit card between January 1, 2002 and August 27, 2007; and

• Were charged one or more overdraft fees as a result of posting Debit Card Transactions from highest to lowest dollar amount.

Some Class Members do not have to file a Claim Form to receive a payment. They will automatically receive their refund. However, a number of Class Members will have to file a Claim Form by the deadline of January 31, 2013 to receive any money from the Citizens Bank overdraft class action settlement. See Page 5 of the Settlement Notice for more details.

The amount of money you can receive from the Citizens Bank overdraft fee settlement will depend on the number of overdraft fees charged to your Citizens, Charter One or Acquired Bank consumer deposit account as a result of the improper debit card transaction reordering between January 1, 2002 and August 13, 2010.

A Final Fairness Hearing is scheduled for March 7, 2013.

Claim Forms and more information on your rights in the Citizens Bank Overdraft Fee Class Action Lawsuit Settlement can be found at Detailed instructions on how to file a claim can be found in our Open Lawsuit Settlements section.


UPDATE: Payments for the Citizens Bank Overdraft Class Action Settlement went out on September 19, 2013.


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Updated November 23rd, 2012


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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.



  • Anonymous November 27, 2012

    What sort of identifying information will you need from me as a consumer??

  • Anonymous December 10, 2012

    what do we need to prove we had account? Social security #

  • angela December 30, 2012


  • Lynn Hirrel January 25, 2013

    These people robbed me of thousands of dollars. l live on a fixed income and every week I was being chaged fees for overdrafts. What do you need from me in order to file a claim? I had countless arguments with these thieves. There was someone using my old card and it was a reoccuring charge–every month for three months they charged me, held my money and used the lame excuse that because the dollar amount had changed there was no way to catch it. I finally had to close the account and open a new one, PLEASE HELP ME HELP YOU NAIL THEM TO THE WALL!

  • Tracy February 6, 2013

    I don’t understand how to fill out the forms. Are there any samples to show me how?

  • robert April 10, 2013

    Do we have to provide all the account statements for all of the years affected ?

  • Denise May 4, 2013

    If you got a card and didn’t send it in to be removed, then you are part of the case. If you had older fees that are included as a second part, you need to fill out the form online, but yes for that you need to have copies of all your account statements. I stopped keeping those about 10 years ago like everyone else on the planet because I assumed I could get them online if I needed them, but you can’t. If you don’t horde them you’ll have to pay the bank for those and I doubt it will be worth the expense or your time. You only have a couple days left anyway.

  • Maureen Gavlick July 1, 2013

    I got a card in the mail about the lawsuit. Don’t know what I did with I included. How do I find out.

  • Susan Burke February 2, 2014

    Is it too late to claim I am just hearing about this now

  • Lawrence March 13, 2014

    On 11/14/12 I mailed in the SETTLEMENT CLAIM FORM and checked the 3rd box of the form and supplied the appropriate information in accordance to the 3rd box. I have never received a settlement check in this matter.

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