WhirlpoolOhio consumers who allege Whirlpool front-loading washing machines are prone to mold growth and produce foul odors have won their right to proceed as a class in a class action lawsuit against Whirlpool Corporation.

The Sixth Circuit Court of Appeals last week upheld a 2010 order by U.S. District Court Judge James S. Gwin granting certification to the consumers, saying:

“[W]e have no difficulty affirming the district court’s decision that common questions predominate over individual ones and that the class action mechanism is the superior method to resolve these claims fairly and efficiently. This is especially true since Class Members are not likely to file individual actions because the cost of litigation would dwarf any potential recovery.”

The Plaintiffs allege in the class action lawsuit that Whirlpool’s Duet, Duet HT, DuetSport and DuetSportHT front-load washing machines contain a design defect that results in the growth of mold or mildew in the machines, foul odors and ruined laundry. Plaintiffs further allege that although they and other consumers have spent time and money trying to remedy these problems, none of those supposed remedies — many of which were recommended by Whirlpool — have done so.

In July 2010, Judge Gwin certified a class of current Ohio residents who purchased a Whirlpool Duet front-load washing machine in Ohio for personal, family or household use and not for resale. Consumers outside of Ohio have also brought claims against Whirlpool that are now pending before Judge Gwin, and for which class certification will be sought.

“The Court of Appeals today reaffirmed that when a company knowingly sells a defective product to thousands of consumers, those consumers are entitled to band together as a class to hold the company accountable,” said the court-appointed lead attorney for the Ohio class. “We are gratified that our clients and the thousands of consumers like them will have their day in court.”

Similar class action lawsuits are currently pending against other front-load washing machine manufacturers for the same defect, including Sears and LG.

The Whirlpool Duet Front-Loading Washing Machine Class Action Lawsuit case is In re: Whirlpool Corporation Front-Loading Washer Products Liability Litigation, Case No. 10-4188.

UPDATE: On Oct. 30, 2014, a jury decided in favor of Whirlpool, finding that the company did not negligently design the front-loading washing machines and did not breach its warranty to consumers. Attorneys for the plaintiffs say they plan to appeal the verdict.

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.

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50 Comments

  • Anonymous May 10, 2012

    How do I get on this lawsuit? I have this machine and having the same problem

    • Barbara Wright March 5, 2014

      I have a Whirlpool front loading washer and it smells so moldy and I have to leave the door open. Can I join this class action suit?

  • Anonymous May 14, 2012

    my washer has the same problem. I couldn’t find more info on your website. Please let me know how I can join this lawsuit.

  • Anonymous May 25, 2012

    How do I join the lawsuit, Whirlpool has done nothing for me and I have complained since the first year I owned this machine.. Whirlpool should be ashamed of themselves.

    • Donna March 8, 2014

      How do I join this class action law-suit. No one above seems to have gotten a reply. I have the mold, mildew and odor that will not come out of my clothes. Tried to contact Whirl pool a couple times but no answer. Have tried the Washer cleaner which did nothing. I have to leave the door open all the time.

  • Anonymous June 28, 2012

    I would like to join this class action lawsuit as well. Please let me know how to proceed.

  • Anonymous August 21, 2012

    I too would like to know more about this lawsuit. I am tired of spending hard earned money on products that make other wealthy & and consumers get screwed!!! I would like in on this lawsuit. Someone let me know how to proceed. I’m on board. Sherry Pavone

  • Anonymous September 2, 2012

    Trying to discover if it is still possible to join in this lawsuit–is it still current at this time? An insane design ( regarding the seal) on this washing machine!

    • Kay Anderson February 26, 2014

      How can I be a part of the Whirpool front loader washing machine class action lawsuit. I too have had the mold problem for some years. I have tryed, unsuccessfully, several attempts to solve or clean this problem. Please help!

  • Anonymous September 18, 2012

    Same mold problem with the Whirlpool Duet front loading washer. Looks like I’m not alone. Let me know how to proceed with class action lawsuit

  • Anonymous October 19, 2012

    Am having the same problems with the stinky smell from washer noted that there is a lot of sludge in drain pipe and that water doesn’t drain all the way have cleaned Whirlpool duet religously like states too. I want to join in the class action too.

  • Anonymous October 25, 2012

    For more imformation call 1 888 538 5793

  • Anonymous October 25, 2012

    Besides the bad odor, We also have an issue with a rusted upper frame next that the soap dispenser is mounted to, This should not have a problem for that there shouldn’t have contact with water, I tried to get a replacement for it is bolted on, I was told there isn’t parts available, Every part that is bolted on this unit is but that part, WHY? I should replace this unit due to a design flaw.

  • Anonymous October 26, 2012

    Our machine also has a foul odor, we have to keep the door opened about 2 inches when we are not using it, if we don’t the odor is awful when we open it. Mine also has a problem with spinning and with the cycle timer, the timer will show 1 minute and not shut off for at least 5 to 10 minutes.

  • Anonymous October 29, 2012

    I have the same issue and am constantly running an empty load with bleach and handwashing the rubber. Also have had issues with the door cracking. I’m “in” for the lawsuit…what do I have to do?

  • Anonymous November 5, 2012

    I also have the same issue….I wipe the water out and left the door open but with little grandkids and my cats I am not happy about the safety of leaving the door open! UGH…. We spent to much $$ to just go out and buy a different washer. What do we do???

  • Anonymous November 20, 2012

    I too have had the mold issue, musty odor, spinning problems, drainage issues and timer has always been whacky and they didn’t want to do anything about ANY of it!

  • Dong l. January 13, 2013

    Whirlpool company is a scam! The first front load duet washer we bought from them ,it only work good for six month after that every things go down hill. They have to have fix it six time with in six months until the one year warranty went out. And the problem still remain. . ( moldy smell, door broke twice , spinning problem ) . The clothes always soggy wet , I have to turn the knob to spin cycle twice every time and still not dry enough. It took me twice of time to dry them in the dryer. We ask them to replace us the new washer because this washer was a defective one. They said , they can’t send us the new one , they can only fix it. so I ask them what happen if the warrenty expire and the problem still can’t be fix. They said they will give me extra 6 more month extension to the one warrenty . The last time they try to fix it was around the 1/ 24/11 .it work a little better until 2/5/11 . The same problem return , the clothes are soggy wet. So I call them to fix it , they said so sorry the one year warrenty was expired on 1/31/11 and it not their problem any more. So I ask them , what happen to the six month extension warrenty that they promised ? The said , “what extension ” , it not in the computer? I know right away I got screw by them. Because I trust their words and believe in their big company . Who would thought they are bunch of liars , rip off and unethical people.. A couple months later I received a letter from a insurance company that’s offer me a extension 3 year on my washer and dry for $500 .so I go ahead a bought that policy . A few month later i call the insurane company to send some one to fix my washer . The repair guy came but can’t fix so the company have send me the new one. The second one work find until today , all of sudden , the fricken washer stop working when it half way done and start blinking two code on the screen. so I call the repair guy over , he said he can’t fix it . We have to call whirlpool people to repair it. It cost us too much money and headack on these stupid washer already. It seem like all of their front load washer are crappy . My oldregular washer before , it last me about 12 years. Now these front load washer it only last from 6 month to 1 year only . I ask lots my customers , they have the same problem, they said they wont buy front load washer anymore. And i’m 100% agree with them . Front load washer are a piece of junk . It Crappy and Waste money!!! Please Don’t buy it ! you will regret big time. Save your money!!!! Whirlpool just want to take your money and run . They are bunch of liars don’t keep their promised. I’m sick of these company . And I will make sure other people don’t make same mistake like I do. It very stressful , whose have extra $1000 laid around to buy another washer . I know I don’t . These washer only look pretty but the quality are suck!!!!!! Stay away from these washer !

  • Cody Johnson January 18, 2013

    We purchased our Whirlpool Duet washer and dryer less than two years ago, and it has been trouble from day one. Is this legit, and if so is it possible for a consumer outside of Ohio to join the suit? If so, how?

  • dawn wihelm July 19, 2013

    I too have a moldy stinky washer. I live in Alabama. How do I get involved with the suit?

  • Ann July 19, 2013

    I have the same order problem . Their tablets don’t work either. I have mold and slime inside soap dispenser also.

  • Sandy Pieniazek July 19, 2013

    I just saw about a lawsuit on the Whirlpool Duet Washer with mold problems. I have one with that problem and wonder what I need to do to be part of the lawsuit.

  • jane July 19, 2013

    I have a Whirlpool Duet and have the mold and funky odor. Have tried tablets and they DO NOT WORK!!!Please let me know what I have to do to become part of this lawsuit? Thanks for your time

  • betty July 19, 2013

    Front load washer with smell issues. I always use bleach in whites and amonia/mr. clean in colors to make sure odors are not in the clothing. Washing and Spinning issues also because I am afraid the machine is going to break on small and large loads.

  • Mary July 19, 2013

    I have the Whirlpool washer with the same problem. How can I get on the lawsuit?

  • Mary July 19, 2013

    I have the Whirlpool washer with the same problem. How can I join the lawsuit?

  • Debbie Baronich July 21, 2013

    Please help and respond. I too have the same issue with my whirlpool washer. My husband is always getting mad because he thinks it is because someone left the clothes in the washer to long or something. I never new of this issue. How can we go forward with a lawsuit or get another washer?

  • Kimberly Heck July 21, 2013

    Same problem here with the washer AND my dryer drum completely cracked and broke…Both products were Kenmore Elite HE!

  • kim baldwin July 25, 2013

    We have had a whirlpool duet for ten years now and have had many repairs our latest being the drum. Our dryer leaves yellow streaks on all our clothes. It would be nice to get new. I will never buy front loaders again. The odor cannot be removed from your clothes mold grows on the rubber seal. Its gross.

  • Tina Kristoff July 26, 2013

    I also have the same problem, my duet washer is full of mold, smelly clothing, how di i join this lawsuit??

  • Tina Kristoff July 26, 2013

    I also have the same problem, my duet washer is full of mold, smelly clothing, how di i join this lawsuit??

  • Tina Kristoff July 26, 2013

    I also have the same problem, my duet washer is full of mold, smelly clothing, how di i join this lawsuit??

  • Tina Kristoff July 26, 2013

    I also have the same problem, my duet washer is full of mold, smelly clothing, how di i join this lawsuit??

  • Tina Kristoff July 26, 2013

    I also have the same problem, my duet washer is full of mold, smelly clothing, how doi i join this lawsuit??

  • Carlessa August 5, 2013

    I also have whirlpool front loader and have had same problems for years. The place I bought it told me to leave the door cracked when not using so it could get air but it doesn’t fix the problem. Is it too late to join law suit and do you have to be from Ohio. I live in Tn.

  • Morgan August 7, 2013

    I see comments all similar to my situation and I too am interested in joining the lawsuit. I dont see on here where anyone has said how to join in…….has anyone figure it out, please share.

  • Rebecca Chavez October 2, 2013

    How do I get on this lawsuit? I have this machine and having the same problem!!!

  • sharon chu October 8, 2013

    I have the same problem. How Do I get into this lawsuit?

  • neal alston October 13, 2013

    Bought from Sears 2009. Have always had problem knowing that all the water does ot filter out, Creates mold and stains my clothes from mold inside washer as well. There is no door drain to clean on my unit but in 2010 they put in a small door as a cleanout. Many of the types of washing controls are faulty and don’t drain the water out, leaving clothing soaked. (?) I have complained to Sears to no avail, I use a vinegar rinse with each load to try to keep it clean. I have used Afresh and also other means to clean it out, including a total BLEACH wash. Nothing works except the bleach but the mold keeps returning often. I am living with this current mold issue and worry that my household will be affected from this rancid bacteria and get sick. We are sick now, The clothes are stained at times and towels smell foul as do the clothes. I am afraid to put anything really GOOD in my washer for fear of ruining it.

  • Mark February 24, 2014

    I have the whirlpool duet and have bad multiple repairs the cleaners do not work how can I get in on the lawsuit ? I live in South Carolina

  • Amy Irvin February 25, 2014

    I would like to join the class action. I have a Sears Kenmore front leader and, despite doing all suggested things to prevent mo,d, have been dealing with it since about 6 months after purchase, which was at least 8 years ago. I am convinced now that my health is being affected by the mold as I have had multiple respiratory issues since the mold began. Please let me know how to sign up.

  • Alex Raposo February 25, 2014

    Wondering on how I join this lawsuit as well….I have not been able to find anything online about how to join unless you already live in Ohio! Anyone that has any info please let us all know!

  • Sally Allison February 25, 2014

    We have the same Whirlpool Duet! Nasty odor and mold! How do we join?

  • Craig Lawson February 25, 2014

    Have sears kenmore and all the mold that comes with it. How do I join the class action?

  • josie stern February 26, 2014

    i just bought a whirlpool dryer [.duet ]from lowes …its only appx 6 weeks old…was plannin g on purchasing matching washer.now.im confused & leary to do so!!!!!!!!!whirlpool & lowes told me yesterday that they have no knowledge of any concerns or lawsuits!!!!!!!!!!!!..feb 26,2014

  • straub March 6, 2014

    how to sign up? I have one too

  • Donna Karraker March 6, 2014

    The rubber seal inside the door is stained with mold. I’ve been very careful about leaving the door ajar when not in use, but still mold and stain.

  • latrice collins March 24, 2014

    Please tell me where to sign up because I have purchased 2 whirlpool front loader because of the odor and all the malfunction. I only had my 2nd washer for a year and a half and it has been a headache

  • Cindy Pingitore October 10, 2014

    We need to be a part of this Whirlpool front-load washer case. We bought it because we bought all Whirlpool appliances when we moved into this house. (The dishwasher doesn’t wash the dishes clean most of the time, even using their recommended Cascade detergent. The rest work fine except: )

    The Whirlpool Duet Washer grows mold in the rubber and stinks. We have tried Affluent and other cleaners but it keeps coming back. Odors are horrible. Please add me to this settlement. Thank you.

  • Top Class Actions October 31, 2014

    UPDATE: On Oct. 30, 2014, a jury decided in favor of Whirlpool, finding that the company did not negligently design the front-loading washing machines and did not breach its warranty to consumers. Attorneys for the plaintiffs say they plan to appeal the verdict.

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