UPDATE: EBay has reached a $4.75 million class action settlement that will compensate certain customers who used the eBay Featured Plus! service.
EBay Motors sellers have filed a class action lawsuit against the auction site claiming it didn’t deliver on its promise that their ads would be bumped to the top of search pages if they paid $39.95 for its “Featured Plus!” service.
“Featured Plus! listing were supposed to appear ‘at the top of the search results list page.’ This turns out to be incorrect because Feature Plus! listings do not receive any priority unless a search happens to be initiated from eBay Motors,” and do not receive any priority in searches based on price, date of listing or geographic location, the class action lawsuit states.
Furthermore, during part of the proposed Class Period, the Featured Plus! option “was entirely non-functional, which resulted in Featured Plus! listings receiving no search result priority whatsoever, regardless of where the search was initiated,” the eBay Featured Plus class action lawsuit states. “Accordingly, Plaintiff and Class did not receive benefits promised by eBay in exchange for Featured Plus! listing fees.”
The eBay Featured Plus class action lawsuit is brought on behalf of all eBay members who, within the past four years, paid for the Featured Plus! optional feature in any listings. It is seeking actual damages and full restitution to Class Members, in addition to punitive, exemplary and other enhanced damages.
A copy of the eBay Featured Plus Class Action Lawsuit can be read here.
The case is Custom LED, LLC v. eBay, Inc., et al., Case No. 12-cv-00350, U.S. District Court, Northern District of California, San Jose Division.
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