TicketmasterHave you used Ticketmaster in the last 12 years? If so, you can file a claim to receive a share of a long-awaited class action settlement with Ticketmaster for charging excessive and deceptive processing fees.

The Ticketmaster settlement will resolve a class action lawsuit, entitled Curt Schlesinger, et al. v. Ticketmaster, that alleges Ticketmaster’s Order Processing Fees and UPS Expedited Delivery prices of tickets are excessive and deceptive.

The Ticketmaster class action lawsuit claims the company deceived and misled customers into believing that its Order Processing Fee was a pass-through of the amount that UPS charged Ticketmaster for that delivery when it was actually a profit generator for Ticketmaster. The Ticketmaster class action lawsuit also asserts that Ticketmaster’s UPS delivery charges are excessive and deceptive.

Ticketmaster denies any wrongdoing but has agreed to settle the case to avoid ongoing litigation.

The Ticketmaster class action settlement includes all U.S. residents who purchased tickets on Ticketmaster.com between October 21, 1999 and October 19, 2011 and paid money to Ticketmaster for an Order Processing Fee (OPF) that was not refunded. It also includes a subclass of all Class Members who paid a delivery price for expedited delivery for their tickets via UPS.

The Ticketmaster fee settlement will provide discount codes that can be used for future purchases for U.S. events from Ticketmaster.com. For each transaction you made during the Class Period, you will receive one discount code via email for a $1.50 discount, up to a maximum of 17 codes. The codes may be combined up to a maximum of two credits ($3.00).

Class Members who also fall under the UPS Subclass will also receive one UPS code for $5.00 off expedited delivery fees on purchases from Ticektmaster.com for each transaction they made using UPS delivery of their tickets during the Class Period, up to 17 transactions.

All Class Members will automatically receive these benefits from the Ticketmaster fee class action settlement via email at the addresses associated with their Ticketmaster account if the settlement is approved at the May 29, 2012 Final Approval Hearing. If you have not received a Ticketmaster Class Action Settlement email yet and believe you are a Class Member, contact the Settlement Administrator at ticketfeelitigation@gcginc.com to update your email address.

The deadline to opt out of the Ticketmaster settlement is February 16, 2012.

More information on your rights in the Ticketmaster Fee Class Action Lawsuit Settlement can be found at www.TicketFeeLitigation.com.

UPDATE: Details about the Ticketmaster class action settlement are available here.

UPDATE 2: On June 19, 2016, Top Class Actions readers who submitted timely and valid claims for the Ticketmaster settlement began receiving ticket codes for concert events.

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.



  • Anonymous December 8, 2011

    Are there any similar settlements in Canada?

    • EJ June 22, 2016

      I would say no as Canada is a different country. Maybe you could contact a law firm and get a suit started?

  • Anonymous December 9, 2011

    You know it’s a shit settlement when it seems more like a promotional boon for the company with tiny discounts on future purchases.
    I thought that Vegas car rental settlement was bad, but this is the WORST!

  • Anonymous December 16, 2011

    The best part about it? You’re rushed to use your settlement credits to quickly buy overpriced tickets within 3 months of getting your virtual “money”.

    It’s not right. This is not a settlement. This is just getting a gift card that expires the second they give it to you.

  • Anonymous December 24, 2011

    It’s hard to imagine this settlement being approved since it violates the same “Unfair Business Law” that it proposes to offer relief from (specifically, the requirement to certify that your non-Ticketmaster felony/bot use/etc. in order to redeem a promotional/discount code). In accordance with CBC § 17200 and § 17500 the district attorney and attorney general must be included in service for any petitions and/or motions concerning litigation under aforementioned codes. No judicial action is permissible in the absence of service of such service. Plaintiff attorney’s have produced proof of such service notices, rendering the case null upon the 3rd amended filing.

    At the end of the day, the shy-town shysters end up being the cheapest marketing chumps in the biz.

  • Amy Gillette November 4, 2013

    got notice in mail saying since not a reward member not allowed to claim.

  • Top Class Actions June 5, 2014

    UPDATE: Details about the Ticketmaster class action settlement are available here: http://topclassactions.com/lawsuit-settlements/open-lawsuit-settlements/29664-ticketmaster-ticket-fee-class-action-settlement/

  • Top Class Actions June 20, 2016

    UPDATE 2: On June 19, 2016, Top Class Actions readers who submitted timely and valid claims for the Ticketmaster settlement began receiving ticket codes for concert events.

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