Urban Active Hit with Second Class Action Lawsuit
By Mike Holter
UPDATE: A class action lawsuit settlement has been reached. See how to file a claim for the Urban Active Class Action Settlement to receive up to $75 cash.
Urban Active Fitness is facing another potential class action lawsuit, this time on behalf of any customer who was unlawfully billed, not just those who bought personal training services.
This is the second time this year the fitness club chain has been hit with a class action lawsuit over unlawful billing practices. The first Urban Active class action lawsuit, filed in Ohio’s Franklin County Common Pleas Court, alleges Urban Active violated Ohio consumer-protection laws when it came to members’ personal training contracts.
The second Urban Active class action lawsuit, filed in the U.S. District Court in Columbus, Ohio, is open to anyone who was “unlawfully or unconscionably billed” by Urban Active since March 2000. It alleges Urban Active made at least $5 million in billing errors since the company expanded into Ohio in 2000.
Plaintiff Edward Lundberg alleges in the class action lawsuit that he tried to transfer his membership from the chain’s New Albany, Ohio, fitness center to one in Grandview Heights in March. Lundberg claims he was told his New Albany membership would be canceled, but he was charged membership to both facilities for two months. The issue has still not been resolved. Another plaintiff, Terry Troutman, claims he has been charged multiple $20 late fees despite being current in his membership payments, all of which are automatically deducted from his account by Urban Active.
The Better Business Bureau of Central Ohio has reportedly received more than 200 member complaints in the past year about Urban Active. The majority of the complaints concern billing errors like the ones alleged in the latest class action lawsuit. Urban Active currently operates clubs in six other states besides Ohio.
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