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Urban Active Fitness Club Class Action Lawsuit
By Matt O’Donnell
UPDATE: A class action lawsuit settlement has been reached. See how to file a claim for the Urban Active Class Action Settlement to receive up to $75 cash.
Fitness club chain Urban Active has been hit with a class action lawsuit this week for allegedly violating Ohio consumer-protection laws when it comes to letting members cancel their personal training contracts.
The Urban Active class action lawsuit, filed in Franklin County Common Pleas Court, claims Urban Active engages in a pattern of unfair and deceptive conduct in violation of Ohio consumer-protection laws. Lead plaintiff Amber Gascho alleges in the lawsuit that she was told when she signed up for personal training that she could cancel her personal training contract for a $10 fee, but when she tried to end the contract she was instead told the charge would be $250.
The Urban Active Fitness Club class action also alleges the company failed to provide consumers a copy of personal training contracts at the time they signed them; failed to tell consumers of their rights to cancel the contract within three days; failed to provide consumers with notice of cancellation forms; misrepresented the terms of the contract cancellation; and didn’t honor consumers’ notices of cancellation.
The class action lawsuit is asking that the fitness club stop violating the law and provide compensation to affected consumers, which would include any Active Urban customer who has purchased a personal training contract or services in Ohio since November 1, 2007.
The legal action is another blow for the fitness club, which was given an “F” rating by the Better Business Bureau of Central Ohio after more than 200 members filed complaints in the past year, comprising 77 percent of all the complaints the Bureau received. The company has eight locations in central Ohio. The majority of the complaints allege billing errors, such as having funds withdrawn from credit card or bank accounts after a member’s contract had expired or been canceled. Urban Fitness operates clubs in six other states.
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2 thoughts onUrban Active Fitness Club Class Action Lawsuit
I’m joining the law suit about the settlement.
replying on post card I received in mail