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Intelius Post-Transaction Class Action Lawsuit Settlement


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Intelius class action settlementA federal Court has preliminarily approved a $10.5 million class action lawsuit settlement between Intelius Inc. and consumers who say they were enrolled in membership programs without their permission and charged monthly fees. Class Members can claim a cash award of $225 and $75 worth of vouchers from the class action settlement – a combined value of $300.

The Intelius settlement resolves multiple class action lawsuits accusing the defendant of tricking consumers into signing up for membership programs while they were purchasing products from Intelius and forwarding their credit card information to other vendors without their permission.

The case is comprised of two main allegations: those related to Intelius’ “in-cart marketing” of Identity Theft subscriptions and those related to Intelius’ “post-transaction marketing” with Adaptive Marketing LLC. Claims relating to Identity Protect subscriptions have previously been settled [see “Intelius Identity Protect Class Action Lawsuit Settlement”]. This class action settlement resolves only claims relating to post-transaction marketing with Adaptive Marketing.

Plaintiffs in the class action lawsuit allege that when they purchased an Intelius product they were unwittingly enrolled in Adaptive member services. Examples of these services include, but are not limited to:

  • Family Safety Report
  • Privacy Matters Identity
  • Privacy Matter 1-2-3
  • 24 Protect Plus
  • ValueMax
  • Savings Ace

This service may have been listed on your credit or debit card statement using abbreviations of Adaptive Marketing or the name of any of the services.

Intelius denies the allegations but has agreed to offer refunds to consumers through a $10.5 million class action lawsuit settlement.

Class Members of the Intelius post-transaction settlement include all U.S. residents who provided credit or debit card information to a website owned, operated, or controlled by Intelius between the dates of July 2007, 2013, and August 12, 2013, and were subsequently charged for services offered through post-transaction marketing for the benefit of Intelius and/or Adaptive Marketing, and have not enabled or used any benefit associated with the service.

Class Members who submit a valid Claim Form before November 11, 2013, will be eligible to receive a cash amount of $225 and vouchers in the amount of $75.

Class Members who submit a valid Claim Form along with proof of transaction (credit card or debit card statement) will each be eligible to receive up to three times the amount each was charged for services offered through post-transaction marketing and vouchers in an amount equal to the amount each was charged for services offered through post-transaction marketing.

A Final Fairness Hearing is scheduled for November 21, 2013. Once the Final Approval Order has been signed and the time for any appeals has expired, payments will be processed within 90 days. Payments may be reduced pro rata if the total claims exceed the Net Settlement Fund and/or the Voucher Fund.

Claim Forms and more information on your rights in the Intelius Post-Transaction Class Action Lawsuit Settlement can be found at

The case is Keithly, et al. v. Intelius, Case No. 09-1485RSL, U.S. District Court, Western District of Washington, Seattle.


Top Class Actions LLC

How to File a Claim for the Intelius Class Action Lawsuit Settlement




Website of the Class Action Lawsuit Settlement Administrator:


Address to submit a claim form (REQUIRED):


Intelius Post-Transaction Marketing Settlement Administrator
c/o Calfo Harrigan Leyh & Eakes LLP
999 Third Avenue, Suite 4400
Seattle, WA 98104


Claims must be postmarked by: 11/11/13

Settlement Administrator:

Intelius Post-Transaction Marketing Settlement Administrator
c/o Calfo Harrigan Leyh & Eakes LLP
999 Third Avenue, Suite 4400
Seattle, WA 98104


Class Counsel:
Russ Herman

Elizabeth J. Cabraser


Class Counsel:


Mark A. Griffin
Karin B. Swope

Andrew N. Friedman
Victoria S. Nugent


Defense Counsel:


Arthur W. Harrigan, Jr.
Tyler L. Farmer

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  • brenda September 16, 2013

    i paid for this side and never got what i wanted you were only about so many seaches

  • Cynthia Egly September 16, 2013

    I paid for my products and never did receive anything or heard from the company.

  • lessie wilson September 17, 2013

    When, I purchase some of intelius products,I were never enrolled as a adaptive member service and never heard any thing afterward.

  • carol Kennedy! September 18, 2013

    Im trying to get a claim form for the Intellisys class action and i cant even get to the web site they give. HELP!??

  • Lena Jones September 21, 2013

    I’m signing up for the turbo tax law suit

  • Mary Stevens September 23, 2013

    I pais for their service and checked the box for a 1 month trial. They kept billing me. I called them and got it stopped after the second billing, but that was sneaky. the information on their site is innacurrate and and just false. they are just selling a pack of lies anyway.

  • Joyce Polk September 23, 2013

    I just wanted a temorary trial, instead I keep getting charged every month for the last year. I did not sign up for that

  • Janice Dinse September 26, 2013

    I signed up for a trial offer, little did I know that I was going to be charged a monthly fee forever.

  • Marvel James September 26, 2013

    I was very disturbed of the amount of cash i lost.I want my money back . Thank you..

  • Jenna October 6, 2013

    I just received an email from the administrator, and included were numerous other email recipients listed. This is ridiculous that our email addresses are being sent out to others!!!! There was an expection of privacy in handling our settlement claims etc. Our rights have been violated!

  • Jenna October 6, 2013

    *expectation sorry

  • Jeff DeVall October 6, 2013

    They sent out a mass reply listing everyone’s email address to evryone else…no wonder they were sued in the first place

  • Jenna October 7, 2013

    The administrator above is responsible. Best part is they won’t even answer my emails regarding this matter!!! All of us listed on the email deserve to be compensated for this! Read their privacy policy- they violated their own privacy policy! Where’s the class action for us?!

  • Joseph Malbrough October 25, 2013

    What a trail offer this has turned out be!

  • marvin cook / flower November 5, 2013

    dear sirs ! yes I have been a subscriber too intelius search ; I need info ; on class info; claims ! yes certainly a “fiasco”

  • Ruth Whicker November 6, 2013

    I used intelus to find an address and public record of a person. The $20.00 was debited to my checking account, but then the amount kept being subtracted without my permission. Took me forever to get it straightened out! I only wanted use one time but subtractoins kept coming on my account for at least 5 lmonths before I figured it out from my bank statement
    When i called they said oh but you didn’t check box on the form blah blah

  • sara November 11, 2013

    I used Intelius as a one time deal and started receiving automatic debits from MVQ Saveace. Is MVQ Saveace part of Adaptive Marketing, LLC? That was the company deducting money out of my account for $24.95 a month without my permission. When I spoke with the administrator he said he never heard of them and they were not apart of Adaptive Marketing, LLC. When I went to this link,
    it looks like they are affiliated. Please advise. I had a very hard time trying to cancel the automatic drafts because I did not know where they were being drawn from nor did the bank. They have received a lot of money from my account.

  • Jodi November 25, 2013

    any new updates on status of refund?

  • mia November 30, 2013

    How many of you received a email saying they need more information?I’ve attempted to call to find out what type of more information they need and was unable to get through due to the overwhelming amount of calls.It looks like we’re going to get fucked on this one people!

  • Sofia December 1, 2013

    Yup I received the same email smh i sent them everything that was requested from the beginning. Yeah this is a big joke

  • dave December 2, 2013

    They have 90 days to send checks out. 90 days from Nov 21, 2013. Should receive check no later than Feb 21, 2014. Relax.

    • bob February 3, 2014

      almost none of these are sent in 90 days

  • Milt Miller January 19, 2014

    completely disappointed!……Will never fall for a scam like this again…..fool me once shame on you, fool me twice shame on me!!!!!!!.

  • amy January 30, 2014

    Do anyone know when payments will be sent?

  • Eandd February 11, 2014

    any updates?

  • susan February 19, 2014

    Have anyone received a check yet? Friday, February 21 will be 90 days.

  • susan February 19, 2014

    Update: On November 21, 2013, the Intelius Post Transaction Class Action Settlement was granted final approval by the District Court for the Western District of Washington. Within ninety (90) calendar days after the entry of that Final Approval Order and Judgment and exhaustion of any appeals, the Settlement Administrator will process PayPal payments and mail checks to persons who submitted a verifiable Claim Form on or before November 11, 2013. The Claim Form submission deadline has passed. If you would like further information about the Settlement, please contact Class Counsel.

  • Eandd February 20, 2014

    Im starting to think no payments are going out. :(

  • Eric February 20, 2014

    One day to go…anyone seen $$?

    • Dave February 24, 2014

      I haven’t received mine either. I’m not holding my breath though. We’ll probably never see this cash.

  • Eandd February 24, 2014

    still nothing here.. tried to email.. just an auto message… guess this one will just screw us over

  • Lisa February 25, 2014

    I just read on another class action web site that one of the claim administrators replied via email that they have been given until the end of March to distribute funds due to the size of the settlement. Be patient. If you need money that badly, may I suggest a part-time job? LOL 😉

  • SharonKing February 25, 2014

    My Patience Is Done WeAin’tToGoingtoGet Anything

  • susan February 25, 2014

    Lisa you said you just read from another site that this company has up until March to pay. I search the internet and I can’t seen to find the company. What is the name of the claim administrator.

  • Mike Johnson February 25, 2014

    received a check for $300 YESTERDAY

    • SharonKing March 1, 2014

      TheyAin’tGiving300DollarsYou Get A 225 On CheckAnd75 In voucher

  • amy February 26, 2014


  • amy February 26, 2014


  • Jane February 26, 2014

    Mike what state do you live in? Because Where I live, I am not aware of anyone receiving anything.

  • Lisa February 27, 2014

    Posted on Facebook page called “Class Action Rebates”

    Veronica Wleklinski a community member just shared this with us:
    update on intelius post transaction settlement , i contacted class counsel via email, they replyed in a timely manner too. here is details . Dear Ms. Wleklinski:

    The settlement agreement in this matter granted the claims administrator until late March to distribute the funds, as the class is sizeable. Hope this helps.

    Thank you Veronica

  • SharonKing March 1, 2014

    That Perso N Is NotTellingTheTru AboutShe Got 300 dollars

  • SharonKing March 1, 2014

    TheyAin’tGiving300DollarsYou Get A 225 On CheckAnd75 In voucher

    • dave March 10, 2014

      Still waiting

  • Mike March 10, 2014

    I live in Texas, and I received an email reply today saying:

    Dear Mr. ********,

    Below is the current status of this matter:

    On November 21, 2013 the Intelius Post Transaction Class Action Settlement was granted final approval by the District Court for the Western District of Washington. The deadline for filing an appeal to Judge Lasnik’s November 21, 2013 Order finalizing the settlement has passed. Therefore, final preparations for payment to the verified class members is currently underway.

    The payment deadline under the Order is March 24, 2014.

    Our information shows you are a verified claimant and requested payment via PayPal to this email address.

    We hope this information is helpful.

    Thank you,
    Settlement Administrator

  • Mike March 11, 2014

    Receive my $225 today via paypal.

  • sherell March 11, 2014

    What state u live in Mike ?

  • Eric March 11, 2014

    I just received a paypal notice with $225!

    • dave March 11, 2014

      me too but they are asking me for my paypal password. Did you give them password?

  • dave March 11, 2014

    Just thought you’d like to know inome, inc. sent you $225.00 USD.
    Note from inome, inc.:

    Dear Sir/Madam, As part of the settlement of the Intelius Post-Transaction Marketing class action, you have been awarded a cash payment of $225.00 which is provided with this notice. This represents the total cash benefit for your claim. If you also are entitled to a voucher for Intelius products under the settlement agreement, you will receive that voucher with a separate communication. Intelius, Inc.

    • dave March 11, 2014

      I guess its true. I looked up inome inc.

      Overview of Inome, Inc. in Bellevue, WA

      Inome, Inc. filed as a Foreign For-Profit Corporation in the State of Texas on Tuesday, May 27, 2008 and is approximately six years old, according to public records filed with Texas Secretary of State. The filing is currently active as of the last data refresh which occured on Tuesday, December 03, 2013. A corporate filing is called a foreign filing when an existing corporate entity files in a state other than the state they originally filed in. This does not necessarily mean that they are from outside the United States.
      Key People

      William Owens serves as the Director and has interests in other corporate entities including Intelius Inc. located in Bellevue, WA

      Chris Kitze is the Director of Inome, Inc..

      The Director of Inome, Inc. is Arthur Harrigan.

      The registered agent for the company is C T Corporation System. Also known as a statutory or resident agent, the registered agent is responsible for receiving legal notifications regarding court summons, lawsuits, and other legal actions involving the corporate entity.

      • Dave March 11, 2014

        CONFIRMED. It’s in my paypal account. Wow. It was real. I live in Florida

  • sharon March 12, 2014

    Mississippi Hear

  • Tee March 13, 2014

    Has anyone received a live check? I signed up to receive a check instead of paypal funds transfer.

  • Heather March 13, 2014

    I have not received a mailed check. Do anyone know when they are mailing out
    checks to people who have not signed up to received their money transfer into
    paypal account?

    • Dave March 13, 2014

      Yes. I got mine via paypal and now I am having paypal mail me a check. I am sure it’s much like doing your taxes. Physical check probably will take longer. I have no reason to be here to lie. See above. Received paypal 225 on Tuesday.

  • FOX March 14, 2014

    I requested a live check too !! I left a message with Atty. Calfo Harrigan to see if I can get Paypal instead of the check !!!!

  • DIRTY DEE March 14, 2014


  • FOX March 14, 2014

    Hi Fam ! The Law office just called me back. All the checks were mailed out on Wed, Thurs, & the last bunch on today !! She said we should have our check on or before next Thurs.Friday !!!! She said all Paypal payments were done Monday/Tues !!!!!!

  • Tee March 15, 2014

    Thanks for that info Fox! :-)

    • FOX March 16, 2014

      you’re welcome dear!!

  • Sherell March 15, 2014

    I got my live check today. I live in a Boston.

  • Heather March 15, 2014

    Has anyone else out there received a MAILED CHECK in the mail today, Saturday March 15, 2014? Nothing received in MI.

    • AL March 15, 2014

      Got my check today, Alabama

  • FOX March 17, 2014

    Whoooooooo Hoooooooo !!!!! I received my check today for $225.00 !!!!!!!!! Whooooo hooooo !!!!!!!!

    • FOX March 17, 2014

      I’m in North Carolina !!!!

  • maria March 17, 2014

    Live in IN got my $225 check today!

  • susa2912 March 17, 2014

    Nothing in Louisiana yet!

  • shaton March 17, 2014

    No Checks Mississippi

  • Heather March 17, 2014

    Nothing here in MI !!

    • bob March 17, 2014

      none in ny

  • alice March 18, 2014

    i got a check for 225 but no vouchers here in texas

  • Tonya March 18, 2014

    Does anyone know who we can email to see if my claim was actually approved?

    • JZ March 18, 2014

      Well I guess if they didn’t mail you a denial letter it’s a good sign? Most class actions do that if you’re ineligible.

  • Heather March 18, 2014

    I have not received anything today. If you are denied why do they not send out a letter. If anyone else out there received something please post. I don’t know what to do.

  • shell March 18, 2014

    I haven’t received anything from north Carolina yet either

  • Blessed March 18, 2014

    Talked to one of the lawyers and he said everybody who submitted a claim will get paid and if you don’t receive one by April 1 2014 give them a call

  • JERSEY GAL March 18, 2014


  • junebug March 18, 2014

    You can contact the Settlement Administrator by telephone at 1-888-272-7095,
    by email at, or by mail at:
    Phone: (206) 623-1900

    Intelius Post Transaction Settlement Administrator
    c/o Calfo, Harrigan, Leyh & Eakes, LLP
    999 Third Avenue, Suite 4400
    Seattle, WA 98104

  • JU March 18, 2014

    Intelius Post-Transaction Marketing Settlement Administrator Phone: (206) 623-1900 or 1-888-272-7095
    c/o Calfo Harrigan Leyh & Eakes LLP
    999 Third Avenue, Suite 4400
    Seattle, WA 98104

  • Tonya March 19, 2014

    I emailed the administrator yesterday and they told me that my claim was not approved. I even sent over the documents that they requested…..what a JOKE!

    • Kathy March 19, 2014

      What e-mail did you use?

    • Eandd March 19, 2014

      Same thing here.. sent them everything they wanted, and they denied me

  • Tonya March 19, 2014


    I used:

  • bob March 19, 2014

    the same old thing. someone needs to sue them for breach of contract. we sign a paper saying we will not sue them in exchange for the check they are supposed to send us. if they do not send us the check that is breach and someone should sue them and maybe they won’t be so quick to deny people for no reason

  • porcha March 20, 2014

    What email did you send a message to was it the administrator@intelius-post-transaction because as soon as i emailed hem an automatic message came back with the same message but not if i was approved or not.

  • Tonya March 20, 2014


    That is the email address I used. I received the same automatic message as you then 2 hours later I received an email that stated this:

    We have performed a comprehensive review of the Company’s records regarding enrollees in the Adaptive membership programs. None of the information indicates that you enrolled in an Adaptive membership program through an Intelius website.

  • FOX March 20, 2014

    I received my $75.00 voucher via email today !!! I’m in NC

  • lele March 25, 2014

    I have not received anything today and it’s March 25th!!!!!!

  • elizabeth March 29, 2014

    I don’t understand it is March 29, 2014 and I have not received anything. NO denial letter or check. What is going on?

  • AdA April 14, 2014

    Still no check or an email. It april14 . Whats going on with the checks.

  • AdA April 14, 2014

    Still no check or an email. It april14 . Whats going on with the checks.

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