Pacific Bell/AT&T Landline class action settlement

Details on how to file a claim for the AT&T third-party billing settlement have arrived! If you were billed for third-party charges to your AT&T landline telephone bill between January 1, 2005 and January 14, 2013, you may be eligible to claim a full refund from the class action lawsuit settlement.

The AT&T third-party billing settlement will resolve a 2009 class action lawsuit (Nwabueze v. AT&T Inc.) that accuses AT&T of placing charges from third-party companies on its bills and collecting money for these charges, even though customers had not knowingly authorized the charges.

AT&T denies any wrongdoing, despite eliminating third-party billing on January 1, 2011.

A federal judge granted preliminary approval to the AT&T billing class action settlement in January 2013.

The only way to receive a refund is to submit a valid Claim Form by the deadline of December 2, 2013 or 30 days after you receive a Billing Summary in response to a timely request, whichever is later. You must include either a Billing Summary provided by AT&T as part of this Settlement and identify on that summary any charges you claim were not authorized or provide other supporting documents (e.g., copies of bills with identification of the charges you claim were not authorized).

Claim Forms and more information on your rights in the AT&T Landline Third-Party Billing Class Action Settlement can be found at www.ATTThirdPartyBillingSettlement.com.

The case is Nwabueze et al. v. AT&T. et al., Case Number CV-09-1529, in the U.S. District Court for the Northern District of California.

Who’s Eligible

If you were billed for one of these unauthorized third-party charges, you can file a claim to receive a full refund (100%) of these charges. Some Class Members stand to receive hundreds of dollars or more, according to the class counsel. You can request a Billing Summary from AT&T free of charge that will show all third-party charges that appeared on your AT&T landline bill during the Class Period.

Potential Award

VARIES

Proof of Purchase

Copies of bills with identification of the charges you claim were not authorized

Claim Form Deadline

12/2/13

Final Hearing

11/15/13

UPDATE: The AT&T landline class action settlement was approved at the Final Fairness Hearing but settlement distribution was delayed by an appeal filed by a single Class Member in December 2013. That appeal was voluntarily dismissed in March 2014, allowing the Settlement Administrator to begin processing claims and payments.

Claims Administrator

Garden City Group

Nwabueze v. AT&T Inc.

c/o GCG

P.O. Box 35045

Seattle, WA 98124

Class Counsel

JACOBS KOLTON, CHTD.

KELLER GROVER, LLP

CADDELL & CHAPMAN

LAW OFFICES OF DAVID SCHACHMAN, PC

LIEFF CABRASER HEIMANN & BERNSTEIN, LLP

Defense Counsel

DOUGLAS R. TRIBBLE

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42 Comments

  • carrie n whitsett July 11, 2013

    I am submitting over one year of payments sent to At&t for high phone bills due to third party. The ordeal was a nightmare, and I have my bank statements with posted payments. Thank you,
    CArrie N Whitsett

    • JO Jennings April 13, 2014

      Wow!!! I can’t belief that many people have not recieved payment yet.. Me and friend just decided to look up the case r/t third party billling from at&t , heard on nov. 1 st 2013 . And not one call or letter was returned.I ll try again mon.

  • Stella August 5, 2013

    I got a card in the mail regarding this, and requested a billing summary on 4/27/13. I have yet to receive it (it’s been well over 75 days). I called about a month ago and was told only that I would be receiving it “shortly”. I just emailed them again today, but I was wondering….if they never reply to me and I never get a billing summary, how do I rectify their deliberating excluding me?

  • Chloe August 11, 2013

    I’m still waiting as well. I submitted my billing summary via the website around the same time you have and I have yet to recieve my summary. I aslo called the 1800 number and the rep inform me that I should recieve something within the next couple of weeks. I requested to recieve mine via email. I don’t know if that delays the process. You would think that would speed up the process. I know ATT was over charging me. I was with them for about 5 years and I want every penny they took from me.

  • Dorothy Bradley August 19, 2013

    I am wondering the same about the next step if I don’t her back from them. What is our recourse? In these high dollar / class actions lawsuits, the lawyers keep most of the money and you have to jump through hoop to get what is owed you, except for the original plaintiff.

  • Debra sparks August 23, 2013

    I requested mine over a month ago, never got it…I have been overcharged for years..I want every penny back, that you.

  • Debra sparks August 23, 2013

    I requested mine over a month ago, never got it…I have been overcharged for years..I want every penny back, that you.

  • Debra sparks August 23, 2013

    I requested mine over a month ago, never got it…I have been overcharged for years..I want every penny back, that you.

  • Brenda Stephens August 27, 2013

    I have summitted my request and still nothing from them.I have phone bills so high that I had to have my phone turn off and pay the bill and they would turn it on.I try tell them that I didnt have long distance calling on my phone,and still had to pay them.I want all of my money just as they want their money when my bill was above 200.00 dollars or more for year.So att you need to handle your bussiness as if we owe you.

  • Brenda Stephens August 27, 2013

    I have summitted my request and still nothing from them.I have phone bills so high that I had to have my phone turn off and pay the bill and they would turn it on.I try tell them that I didnt have long distance calling on my phone,and still had to pay them.I want all of my money just as they want their money when my bill was above 200.00 dollars or more for year.So att you need to handle your bussiness as if we owe you.

  • Brenda Stephens August 27, 2013

    I have summitted my request and still nothing from them.I have phone bills so high that I had to have my phone turn off and pay the bill and they would turn it on.I try tell them that I didnt have long distance calling on my phone,and still had to pay them.I want all of my money just as they want their money when my bill was above 200.00 dollars or more for year.So att you need to handle your bussiness as if we owe you.

  • THERESA September 7, 2013

    Did anyone ever get charged for DIET.COM. I atill
    never figured out how it got my line phone number
    I have been charged earlier this yr with other peoples
    phone calls.

  • Dominic Bush September 15, 2013

    I have submitted all the information including my identity verification, why are they telling me the information didn’t match. Although they mailed all the information mailed back to me.

  • Rebecca Chavez September 19, 2013

    AT&T won’t send me mine either…or rather I should say, I have requested multiple times and not received any information back from them. Is there a way to get this or to show you’ve requested a detailed itemization and they have not complied?

  • Leanna Agouli October 1, 2013

    I have several different accounts with AT&T and believe there were “Third Party Charges” that I was not aware of paying at the time. I would like more information on this suit.

    Thnak you,

    Leanna Mottolo Agouli

  • Joel October 15, 2013

    It is now 150 days since I submitted my request for a Billing Summary to AT&T, and I still have not received it.
    This is double the 75 days that AT&T said it would take.
    I just called AT&T, and all they could tell me was that the work to assemble the info was taking longer than expected.
    Does any one have any more info on this?
    Thanks,
    Joel

  • sarah young October 15, 2013

    I just found out about this law suit today, but tomorrow I will be calling and emailing AT&T my self. My phone bill is high and most of the months I am not home. I am a senior citizen and my phone bill is too high.I question them about it,but all I got was that I could change to another program.

  • darrian watson October 31, 2013

    I got charged for a modem I never took back

  • J. B. West, Jr. November 7, 2013

    I have tried to submit a form with my Confirmation no. and Control no. It will not let me add the last number to my confirmation #. Seems like a hoax to me.

    Can you help me? Thanks!

    J. B. West, Jr.
    Columbia, TN

  • J. B. West, Jr. November 7, 2013

    I just called and requested a claim form. I will go from there and see what happens.

  • Ramon November 17, 2013

    #20 I have tried to submit l was my bill high for months and never down l want my money back

  • clara November 30, 2013

    I wanted to know if anyone knows on when the law suit was over? does anyone know when payment should be made to anyone who is expecting a refund?

  • Daniel P. Sheline December 2, 2013

    We filed our settlement papers on 5/11/2013 the conf. number is E87F044442 2079361868 It is now December 2, 2013 and I have not heard anything about the refund or when it will be sent out? Could you provide this information please? Thanks!

  • BETTY A. MCMENAMIN December 3, 2013

    Betty McMenamin submitted many Certified Letters to ATT
    attempting to correct lack of phone and internet services.
    No request for ILD LIFEGARD, INC.,Directory service assessment/fee,Universal service fund carrier administrative fee no itemized for services preformed. Many requests denied for MECHANDIZED CALL LIST from Nov.21 2008 to June 21 2010 Over paid for above services and all late payment fees.

  • ROGER December 31, 2013

    I HAVE RECEIVED AND MAILED MY BILLING SUMMARY MONTHS AGO AND STILL HAVE NOT RECEIVED ANY PAYMENT OR NOTIFICATION AS TO THE RESULTS OF THE LAWSUIT. STARTING TO SOUND LIKE ANOTHER SCAM.

  • sandra robinson January 8, 2014

    I HAVE SEND ALL PAPER WORK ,THAT WAS REQUESTED. AND I HAVE NOT YET GOT A REFUND YET. WHERE IS MY MONEY?

  • mike January 14, 2014

    whats going on? they just making more interest money on us

  • southasom February 4, 2014

    I was told they have been approved, just not sure what the next step is.

  • amy February 13, 2014

    ON THE WEBSITE IT STATED AN APPEAL WAS FILED.

  • Emily Roberts April 11, 2014

    When can we expect to receive from the settlement?

  • Mrs. Lou H. Milbrook April 30, 2014

    April 30, 2014
    I requested a copy of my Billing Summary of Third Party Charges and Credits on my AT&T Landline back in 2013 and filed the claim before 12-2013. I received it in a timely manner, however as of today I have not heard from ATT nor have I received any refund. I really need my money of overflow. It’s due to me why are they procrastinating. I have not heard from this third party billing settlement. Do you think we’ll ever get refunded? Mrs. Lou H. Milbrook

  • Mrs. Lou H. Milbrook April 30, 2014

    Also the deadline was in December 2013 and I complied. ATT still bills me monthly, and they expect me to pay them on time or I will be penalized. Will ATT pay us interest on our late refund? What’s Up with this picture? ATT are still in business with million customers and I am one that really need my refunded NOW. What can we do to get our monies refunded in a timely manner?

  • kscrib May 28, 2014

    Has anyone heard if this went to court and what the decision was? Everything on the website states the court date was in November 2013. I submitted all the correct information and I was just wondering if anyone has gotten any notification.

  • merp derp May 30, 2014

    18. When should I get my payment?
    The Court’s final approval of the settlement was appealed by a single individual. The appeal process has delayed the processing of claims made under the settlement. This website will keep you informed of the progress of the settlement.

    http://www.attthirdpartybillingsettlement.com/faq#Q18

  • deelo May 31, 2014

    Settlement Update:

    The Court’s final approval of the settlement was appealed by a single individual. The appeal process has delayed the processing of claims made under the settlement. This website will keep you informed of the progress of the settlement.

  • Top Class Actions June 10, 2014

    UPDATE: The AT&T landline class action settlement was approved at the Final Fairness Hearing but settlement distribution was delayed by an appeal filed by a single Class Member in December 2013. That appeal was voluntarily dismissed in March 2014, allowing the Settlement Administrator to begin processing claims and payments.

  • Top Class Actions June 10, 2014

    Important Alert from the Settlement Administrator:

    The Garden City Group, the claims administrator for the Nwabueze v. AT&T Inc. settlement, has recently learned that individuals representing themselves to be associated with the Nwabueze v. AT&T Inc. settlement have contacted one or more class members and sought to obtain full social security numbers and bank account information. Please be advised that these individuals are not acting on behalf of the Nwabueze v. AT&T Inc. settlement. No one associated with the Nwabueze v. AT&T Inc. settlement will ever request that you provide information regarding your full social security number or personal bank account. Therefore, please be careful about releasing your full social security number and bank account numbers to others.

    If you receive a call requesting such information or if you are concerned about a call you receive, please write down the phone number and contact the Garden City Group at Nwabueze v. AT&T, Inc. c/o GCG, P.O. Box 35045, Seattle, WA 98124 or by email at info@ATTthirdpartybillingsettlement.com.

  • DEELO June 17, 2014

    Settlement Update:

    The Court approved the Settlement Agreement on November 27, 2013. The Court’s final approval of the settlement was appealed by a single individual but that appeal has now been dismissed.

    Approved claims are expected to be paid no later than May 2015. Current customers of AT&T will receive credits to their AT&T account. Former AT&T customers will be issued checks in the account holder’s name.

  • richard hutsell June 17, 2014

    When will we get paid back the money we are owed

  • minnie2234 October 2, 2014

    updates please?thank you

  • kim October 10, 2014

    I Filed a claim last year after receiving notification of the lawsuit. I have not heard anything regarding the suit. Please contact me as soon as possible.

  • Jean October 15, 2014

    Information updates please…. Several of us are asking…. Why won’t the lawyers provide us with updates??

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