Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.

Illustrative Editorial of Choice Hotels International Inc website homepage.
(Photo Credit: Pavel Kapysh/Shutterstock)

Choice Hotels Website ADA Class Action Overview: 

  • Who: A legally blind man is suing Choice Hotels.
  • Why: The plaintiff says Choice Hotels does not make its website accessible to the blind, violating the Americans With Disabilities Act.
  • Where: The lawsuit was filed in a Pennsylvania federal court.

Choice Hotels does not make its website accessible to the blind, further increasing stigma for people with visual disabilities, a new class action lawsuit alleges.

Plaintiff John Mahoney filed the class action complaint against Choice Hotels International, LLC Apr. 18 in a Pennsylvania federal court, alleging violations of the Americans With Disabilities Act (ADA).

Mahoney, who is legally blind, said he needs screen-reading software to read website content using his computer. 

He alleges that Choice Hotels has denied service to people who are blind or visually impaired because it has failed to make its website available in a manner compatible with computer screen-reading programs.

“Choice Hotels… deprives blind and visually impaired individuals the benefits of its goods, services, facilities, privileges, advantages or accommodations of its places of public accommodation—all benefits it affords non disabled individuals—thereby increasing the sense of isolation and stigma among these Americans that Title III was meant to redress,” the class action lawsuit states.

Mahoney said choicehotels.com has never been accessible to the blind because the hotel has never had an adequate corporate policy to cause its website to become and remain accessible. 

Choice Hotels Needs Consultant to Make Website Accessible, Class Action States

Mahoney is asking that Choice Hotels retain a qualified consultant to make sure the website is made accessible and stays that way moving forward.

He alleges that the Choice Hotels website lacks alt text, which allows people to “see” images on a web page. 

“Plaintiff was unable to differentiate what products were on the screen due to the failure of the website to adequately describe its content,” the Choice Hotels class action lawsuit says.

The website also contains many broken links, which is paralyzing for screen readers, the lawsuit says.

Mahoney is looking to represent anyone nationwide who tried to access the Choice Hotels website with a screen reader and were not able to access the company’s goods and services. 

He’s seeking a declaratory judgment that the hotel chain broke the law, a permanent injunction forcing it to make the website ADA compliant, costs, fees and certification of the class action.

Meanwhile, Choice Hotels is a defendant in a sex trafficking lawsuit in which a woman referred to anonymously as Jane Doe 1 alleges that the hotels knowingly allowed sex trafficking to take place on their property. 

What do you think of the allegations in this case? Let us know in the comments! 

The plaintiff is represented by David S. Glanzberg of Glanzberg Tobia Law, P.C.  

The Choice Hotels ADA Class Action Lawsuit is John Mahoney v. Choice Hotels International, LLC, Case No. 2:22-cv-01479, in the U.S. District Court Eastern District of Pennsylvania


Don’t Miss Out!

Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join!


Read About More Class Action Lawsuits & Class Action Settlements:

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.

4 thoughts onChoice Hotels ADA Class Action Claims Website Not Accessible to Blind, Visually Impaired Individuals

  1. Mike says:

    Add me I have proof of visual impairment

  2. Melissa cuevas says:

    Add me please

  3. Michael Sizemore says:

    Add me

  4. Angela Cvetnick says:

    Add my husband James Chenoweth

Leave a Reply

Your email address will not be published. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Required fields are marked *

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.