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GM Dexcool Class Action Lawsuit Settlement E-mail
26 Votes
Monday, 26 May 2008 11:48

Updated 2/24/09

 

The checks are arriving for the settlement (Sadowski/Bertino v General Motors Corp.). Did you get yours yet? Leave a comment and lets us know!



If you have questions about your specific claim you can try calling the Settlement Administrator @ 866-245-4291.

 

We're sorry! This settlement is CLOSED!

No more submissions are allowed.

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Companies: GM - General Motors - Chevrolet - Buick - Oldsmobile - Pontiac

 

Website Link to access the Class Action Lawsuit Settlement and get YOUR Stake: Dexcool Settlement Administrator Site

 

Direct link to the settlement sign-up page here

 

Missouri Residents Go Here

 

Address to submit paper claim:

 

Dex Cool Litigation
P.O.Box 9239
Dublin, OH 43017-4639

 

Phone Number for Assistance: 866-245-4291

 

 

Details: The amount of reimbursement for which you are eligible depends on (i) when the Covered Repair was performed and (ii) the amount you actually paid, as described below:

 

  1. For a Covered Repair made within five years after initial vehicle delivery:
    You are eligible to be reimbursed the documented amount you paid out-of-pocket up to $400, if you were not previously fully reimbursed.

    However, if you can document that the Covered Repair required you to pay over $1,500 to address an internal coolant leak, your reimbursement level may be different. If so, you can elect to request reimbursement of 40% of the amount you paid out-of-pocket up to $800, if you were not previously fully reimbursed.

    (An internal coolant leak means that coolant leaked from one vehicle component into another component. Whereas an external coolant leak means that coolant leaked from inside a vehicle component to the exterior of the vehicle.)


  2. For a Covered Repair made in the sixth year after initial vehicle delivery:
    You are eligible to be reimbursed the documented amount you paid out-of-pocket up to $100, if you were not previously fully reimbursed.


  3. For a Covered Repair made in the seventh year after initial vehicle delivery:
    You are eligible to be reimbursed the documented amount you paid out-of-pocket up to $50, if you were not previously fully reimbursed.

If you paid for more than one Covered Repair (whether on the same vehicle or on different vehicles included in the proposed settlement), you may make a separate claim for each repair.

GM vehicles listed below are covered. Please note, below is for everyone BUT those in Missouri. If you're in Missouri, please Go Here for more details.

There are three groups of vehicles that are covered by the settlement: Group A Vehicles, Group B Vehicles, and Group C Vehicles. Each group of vehicles is listed below, followed by the Covered Repairs for which cash reimbursement is available under the proposed settlement.

 

GROUP A VEHICLES

Model years 1995-2003

Equipped with 3.1-liter or 3.4-liter V6 engine, manufactured before April 10, 2003 with a nylon/silicone lower intake manifold gasket
.
Buick Century, Rendezvous, Regal, Skylark
Chevrolet Impala, Lumina, Malibu, Monte Carlo, Venture, Corsica, Beretta, Lumina APV
Oldsmobile Alero, Cutlass (Supreme and Ciera), Silhouette
Pontiac Aztek, Grand Am, Grand Prix, Montana, Trans Sport

 

Note: Some of these vehicles may have been offered for sale with an engine other than a 3.1-liter or 3.4 -liter V6 engine. Any of the above models sold with an engine other than a 3.1-liter or 3.4 -liter V6 engine are not included and are not eligible to make a claim.

 

Group A Covered Repairs: Replacement of failed nylon/silicone lower intake manifold gasket.

 




GROUP B VEHICLES

Model years 1995-2004

Equipped with 3.8-liter V6 engine (internal GM engine designation RPO L36)
.
Buick LeSabre, Park Avenue, Regal, Riviera
Chevrolet Camaro, Impala, Lumina, Monte Carlo
Oldsmobile Eighty-Eight, Intrigue, LSS, Ninety-Eight
Pontiac Bonneville, Firebird, Grand Prix

 

Note: Some of these vehicles may have been offered for sale with an engine other than a 3.8-liter V6 engine RPO L36. Any of the above models sold with an engine other than a 3.8-liter V6 engine RPO L36 are not included and are not eligible to make a claim.

 

Group B Covered Repairs: Repairs necessitated by engine coolant sealing issues, including replacement of throttle body gasket, upper intake manifold gasket, lower intake manifold gasket, or intake manifold.

 




GROUP C VEHICLES

Model years 1995-2000

Equipped with 4.3-liter V6 engine
Chevrolet Blazer, Chevrolet S-10
GMC Envoy, Jimmy, S-15
Oldsmobile Bravada

 

Group C Covered Repairs: Repairs necessitated by cooling-system sludge, including cooling-system flush, heater core repairs, water pump repairs, or radiator cap replacement. “Sludge” refers to a rust-like material that can form in the cooling system and whose formation is related to use of Dex-Cool.

 

If you own one of the models listed above, but (i) with a different engine size than what is listed, or (ii) the vehicle was manufactured using a lower intake manifold gasket other than a nylon/silicone gasket, or (iii) the vehicle is a Group A vehicle manufactured after April 9, 2003, then you are not covered by the settlement and are not eligible to file a claim.

 

Purchased From: Various GM vehicles model years 1995 - 2004

 

Claims Accepted Until (YOU MUST SUBMIT YOUR CLAIM BY THIS DATE!): Postmarked by October, 27th, 2008

 

Class Action Lawsuit Settlement Amount(s): $24,200,000 which includes $16,500,000 in attorney fees + $1,550,000 in "expenses".

 

TCA Staff Tidbit: So, straight to the point. . . Did you encounter ANY problems related to your radiator or cooling system in one of the GM cars covered in this lawsuit? If so, make sure to submit your claim. You probably won't get all of the money you put into the car to repair it, but you should get at least SOME of it back. At least enough for a nice dinner out for two! If you lost the receipts, you're out of luck, but hopefully your garage or dealer will reprint them for you. That's it! A long post, sorry about that, but there's a lot of material to cover.

 

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LEGAL INFORMATION IS NOT LEGAL ADVICE
This site provides information about the law and class action lawsuit settlements designed to help users safely cope with their own legal needs. Legal information is NOT the same as legal advice - the application of law to an individual's specific circumstances. Although we go to great lengths to make sure our information is accurate and useful, we recommend you consult a lawyer if you want professional assurance that our information, and your interpretation of it, is appropriate to your particular situation. You should consider all postings or writings at TopClassActions.com by staff or others as personal opinion only and NOT the advice of a lawyer.
 

 

©2008 Top Class Actions® LLC

 

 

 

Last Updated on Tuesday, 15 December 2009 14:15
 
Comments (50)
50 Thursday, 09 April 2009 14:39
S.S.

Just learned about the Dexcool Disaster.  Another example of GM testing their cars in the field. 

Had a 1999 Cadillac Deville with a Northstar.  Over the years, the radiator split and it died last year.  Blown Headgasket.  New engine $5000 plus.  Sold the car for $700.  Glad to get that much!

1999 Suburban.  5.7L V8. Bad radiator in 2001 at 37,000 miles.  Blown Headgasket in 2004 at 90,000 miles.  Put in brand new Jasper engine.  Much better engine than stock GM crap but the intake maifold gasket went in 2006 at 130,000 miles.  Just found out about dexcool being a problem and took a look at the coolant last week. It is muddy and rusty.  Keep in mind, the coolant was changed in 2006.  (as well as 2001 and 2004.)  Going to clean up the neck of the radiator and the coolant overflow bottle and put a for sale sign on the rig.  Buyer beware!

2003 Silverado.  4.8L V8.  Different/improved coolant overflow system.  Plastic Coolant cap.  105,000 miles.  Coolant changed at 70,000 miles.  Coolant looks brand new.  Going to change it soon, just to keep up with things.

It seems that they just put a new coolant in old style systems back in the mid 90's with little research or testing.  Testing was done by John/Jane Q. Public at a very high cost to the consumer.   They figured out how to keep the contaminates out of the systems by the early to mid 2000's, but wont admit they did anything wrong with the older designs.

It just smacks of the Chevrolet Vega garbage in the early 70's, GM Diesel disaster in the late 70's, the Cadillac V8-6-4 lemon in 1981, the Cadillac HT4100 disaster in 1982, the Pontiac Fiero fires in the mid eighties, the GM 3.4L problems, the U-Body Minivan Crash test (Venture, Montana) in the 90's, the Northstar head gasket bolt problem, And now the Dexcool Disaster.  Mark of Excellence?  Mark of Disaster! 

49 Thursday, 26 March 2009 12:32
NO MORE GM CARS
My 2002 Chevy Malibu Gasket just went bad. Looks WHY ISN"T THERE A RECALL ON THIS PART. I no know why GM is broke. THERE CARS SUCK. I will never buy another GM car. I have over $4000.00 in repair bills on this Lemon of a car. Now this, The Dealer said it would cost $950 to fix this.
48 Saturday, 21 March 2009 23:33
BULL 2 THE EXTREME
No check for me, past the timeframe.  2002 Buick Century - 50K, intake gaskets - never had lights come on - no signs of overheating but the car wouldn't start intermittently.  Have had service maintainence regularly, found the probably after taking in for an oil change.  I have my car checked out regulary by guys at work that are tops.  They didn't see any leaks, but advised me to check the intake and low and behold - eventually replaced engine as head blew - what a fiasco.  Settlement was lame as #(&@.  We should ban together and call all of our state officials and get to the bottom of this once and for all.  Keep me in the loop please and Good Luck.  I warn everyone I know, I would hate for anyone else to have to go through what I have and it has literally put me back.  Lost my job right before Christmas. 
...
47 Tuesday, 17 March 2009 08:44
beez
same thing happened to me my 96 buick century (which i bought from a dealership mind you) with only 56,000 miles eventually started blowing white smoke out of the exhaust, and started leaking antifreeze
46 Saturday, 28 February 2009 11:11
N.D. Harlan
  I have had three cars that needed the intake manifold gaskets replaced. Only one car was under the requirements of recieving money from Dexcool . All of these cars were GM products.! Needless to say I will never buy another GM product! I have always purchased GM cars in the past, but will no longer do so!!
45 Friday, 27 February 2009 08:20
Tara
I made 2 separate claims totaling over $1100 expecting to get back $400 for each and got back a measley $100 for one and haven't gotten anything back on the other yet. I expect it to be $50. I called in to see if they could explain why and their reply was that cars in the 5th year got a straight $100 regardless of what the repairs actually were. The kicker was that the model of my car was a 2001 and the first repairs were done in early 2005, which I would have though would have been in the 4th year, but they go by the manufactured date,,,not the model of the car. I feel like I've been had while some lawyers have made a lot of money. I just got rid of the car after finding out that it needed another $1000 in repairs because of the head gasket,,,another Dexcool issue. By the way, if anyone wants it, the number you can call to talk to a live person and not a recording, it is 1-888-404-8013 between 8:30 and 5:00 PST (Monday through Friday).
44 Wednesday, 25 February 2009 13:05
b evans
ripe off my bill was 1500.00 i got a 100.00 check not 800.00 like it was suppose to be.
43 Tuesday, 24 February 2009 06:56
Juliana
This is pretty ridiculous.  "Please join the top class actions newsletter so you don't miss out next time"!?  Really...well how in the world are we supposed to know about this newsletter until something screws up on our car?  It's absolutely unfair that there was no notification process and these people expect us to just deal with it.  These people need to learn how to market what they do and also how to notify consumers of what's going on.
42 Monday, 23 February 2009 19:47
A Martinez
     Just got a $400 check!!
41 Monday, 23 February 2009 08:28
b evans
everytime i try to call the number its a recorder no one has contact me or send me anything in the mail the website that they have is not helpful at all.when should we recieve anything?
40 Monday, 23 February 2009 08:08
Robert H
I had a $850.00 bill for my work done in 2001 on a 1998 Chevy Malibu. Filed the papers, PDF form, copies of repair work. I received the check today for a whopping $100.00, yeah right, not the $400.00 that it should have been. Thanks —
39 Wednesday, 18 February 2009 10:23
Jason
I just found this website, looking up information on my coolant problem.  I did not know anything about this settlement.  I just stuck in a new radiator, gaskets and it is going into the shop tonight for the heater core to be replaced.  How where ownes notified about this?  Was it a recall?  Plus I did replace the water pump on it too.  I bet there are many people out there not aware of these issues and settlements.
38 Saturday, 07 February 2009 08:04
Pete Pilgrim

I stumbled upon an ad in a magazine in late summer of 2008, that said I was entitled to make a claim for the work I had on my old Grand Am.

I filed online, submitting supporting documents that I scanned, using their online system. I was disappointed to learn that under the terms of the settlement, I was only entitled to $100 of the possible $400 I could have received, due to me sitting on getting the work done on my car when it developed the manifold gasket problem. Bear in mind, the fault was the same as someone claiming and receiving the full $400 - I just fell out of the five year, arbitary cutoff by a few months.

Yesterday (2/6/09) I received a standard form notice in the mail titled 'Notice of Deficiency' which states that my claim is deficient due to repairs occurring after 150,000 miles.

This is blatantly false, as the supporting documents showed that the mileage on the car when it was repaired a couple of years ago was around 55,000 miles. I doubt the car is even at 150,000 miles today, eight months after I traded it in at 70,000 miles.

I now have to return the signed letter, restating my claim and submit the sales receipt I had already scanned and sent in.

I suspect this is a scam, to restrict the payouts by inconveniencing the class members so it remains to be seen whether my claim will actually be honored.

 

37 Tuesday, 27 January 2009 17:21
B Evans
its bad we had to send all that money and we have not got anything yet or not even contact.. GM is sorry!!!!!!!!!!!!
36 Tuesday, 27 January 2009 17:14
B Evans
its bad we had to send all that money and we have not got anything yet or not even contact.. GM is sorry!!!!!!!!!!!!

For all of you who heard nothing about this - like me- We all need to figure out how to challenge to the settlement.  That will freeze all the money and perhaps get this thing sent back to square one and settled properly so we all get compensated not just a percentage to make life easier for the attorneys and GM.

 I'm outraged that we had our vehicle serviced with GM and have received notices of recalls but NOTHING regarding this lawsuit.   

34 Monday, 12 January 2009 13:12
DAWN MCKENZIE
I have been having problems with the dex-cool in my 2000 Alero for a couple years. When I finally took it to a mechanic, probably early summer 2008, they replaced the water-pump. I am still adding dex-cool weekly. Not having the money to replace the lower intake manifold gasket. I did not find out about the law suit until this week, Jan. 2009. How is it fair to have a dead line when some people knew nothing about the law suit? I am the original owner & was never notified. I need this fixed & think GM should take care or everyone, not just "some" of the people who made the dead line. Not everyone has funds for car repairs or computers to find out about lawsuits. The dealers should have sent something. Dawn McKenzie Warren, OHIO
33 Wednesday, 07 January 2009 16:18
Angela Ryan

I signed up years ago online for a class action lawsuit regarding this issue.  I'm not sure which website it was but I added my name to the list and I haven't once heard back from anyone.  I replaced my intake manifold gasket in 2004 on a 2000 Grand Am GT Coupe, 3.4L, which I have owned since it was brand new.  IT'S PRETTY SAD THAT ALL OF CONSUMERS HAVE TO BAIL THEM OUT FINANCIALLY BUT WHEN IT COMES TO "TAKING CARE OF YOUR OWN", THEY CAN'T EVEN DO THAT!  It should've been a recall or a credit given to ANYONE who had to replace their gaskets.  SHAME ON YOU GM!!!

 ANGELA RYAN, 120 WATERLOO WAY, BRANSON, MO.  65616

32 Sunday, 04 January 2009 18:18

 A few years ago my GMC Jimmy lost an intake gasket. It had 80,000 miles. I brought it to a dealership thinking they'd take care of me. Wrong! They said when this happens it usually takes out the crank bearings. They said it would be better to change them before they took out the crank. I figured it would be nice to know I could trust it after. Wrong again! About thirty miles after the new bearings it started rapping from the lower end. They tried to convince me it was piston slap, you know the other GM defect, and it was nothing to worry about. They insisted it was fine. 10 miles later it was about to throw a rod. I brought it back again. They then put in a new crankshaft, bearings and oil pump. That blew up! They put in yet another crank, bearings, and oil pump. That crank lasted, but the lifters were now tapping. They replaced the lifters and it still tapped. I then adjusted the rockers myself and it was OK. A month later the transmission died due to the recalled trans wiring harness. They paid for the harness, but not the transmission. A couple years later the intake gasket went again and I got rid of the truck. The dealership who put me through this hell was Hights' Chevrolet in Skowhegan Maine. Last week my Cadillac Seville stopped putting out heat. Today I spent five hours flushing that miserable Dex Cool out of it. It took five flushes to get it clean enough to allow the climate control to work properly. I know all car makers have their moments, but what the f!!! I just sold my 2001 Ford Super Duty with the 7.3. The cps recall was a walk in the park. If it was a super cab I never would have sold it and there would be no more GMs in the driveway.

31 Sunday, 04 January 2009 04:09
michael balewitz
I have a concern about the dex-cool antifreeze. Last August i had to replace my head gasket. The mechanic told me there was no gasket left and you clearly saw the orange tint from the antifreeze. Will there be any litigation going foward from that. It cost me 1500 dollars roughly to have that repaired.
30 Saturday, 20 December 2008 15:04
Larry Garza

Whatever happened to the Dexcool settlement ?

Has it been settled ?

When can we expect the settlement check ?

29 Friday, 19 December 2008 17:42
F. Cochran

I too have been a victim of the Dex Cool mess.  Right now my Rendezvous is in the repair shop because the mechanic is unable to find what hasn't been damaged.  My husband and  I are stuck between a rock and a hard place.  Right now we would end up upside down in a loan.  We do not want this thing any longer.  It is completely unfair that GM gets off with a loan, while the consumers are stuck trying to pay for vehicles that are worthless.  I do not believe that there was truly an effort on GM nor  Dexcool's part to inform all of us effected by this mess. I have no clue what my final repair bill is going to be nor the next time I will have to repair this vehicle and it is a direct result of DEX COOL!!  SHAME SHAME SHAME!!!!

28 Friday, 19 December 2008 10:37
Christine Hessler
yes or no what are they doing and whats takeing so long to get our check
27 Wednesday, 17 December 2008 10:58
Karen Blanc
What was the purpose of filing a claim in April 2008 in this class action lawsuit?  I haven't heard a word on this settlement.  I guess the lawyers got their share and the rest of us that filed are out.  We should have gone to GM directly.
26 Monday, 08 December 2008 09:51
angry
Just found out today I have to get a new Intake manifold gasket & components. It is a 7 labor hour job $$$. My anti-freeze leaked all over the place inside my car and into other key components. There is sludge and oil in the antifreeze. Over the summer I had to get a new catalytic converter because of Leakage into it that turned my fuel to sludge. I was not aware of a class action suit. This is unfair. How can they cap it off like that when people were not notified. Can't we go after them for that!
25 Monday, 08 December 2008 09:46
Malibu HA more like Compton!

Have had issues with my Malibu. Last yr I  had to have my catalytic converter replaced due to Leakage into my exhaust system. The fuel literally turned to sludge in the converter and there was no whre for the liquid fuel to move through it anymore so it stalled out. Then I find out today I need my intake manifold replaced which is a 7 labor hour job because the anti-freeze leaked all over the place & I have oil & sludge in the antifreeze. They should have sent all owners a notice. I dont read car periodicals and stuff like that and had no way of knowing my rights. Can't we start another class action suite because we were not properly notified? This is unfair.

 

24 Thursday, 04 December 2008 13:57
Pam
I turned in my claim in July 08 on this perticular claim. I need to know when you will be distributing the refund's since I did pay approx. $800.00 for my repairs .
I HAVE A 2001 CHEVY MALIBU THAT I HAD 843.00 DOLLARS  STUCK INTO FOR INTAKE AND ASSOCIATED PROBLEMS AT 69000MILES.NOW I HAVE 101000 AND THE SAME PROBLEM HAS OCCURED.THIS WORK WAS PERFORMED AT SUPERIOR CHEVROLET WHO CLAIM THEY ARE NOT RESPONSIBLE BUT ADMITTED TO ME THAT THEY USED THE SAME GASKETS AND ANTI-FREEZE WHEN REPLACING THE BAD ONES.
22 Tuesday, 02 December 2008 19:45
s cancel

Recently was told about the dex-cool disaster when my water pump leaked for the third time since i've owned my 98 venture,and the last two times in one and half years. the first time was about two years after owning the van. in the past five years i've had heater hoses

head gaskets ,radiator hoses etc . plus two transmissions all replaced and all out of pocket expense. Recently looked into a new GM vehicle, thinking my car has lived its life, but coming to realize GM has screwed the american consumer with poorly made vehicles. that is

 why they are in trouble financially and should not get any bail out !!!  Nolonger interested in GM my boss has had a toyota for six years , has 85,000 miles and no repairs as coolant problems or tranmissions etc . will be buying a toyota or foreign suv or car have always 

owned GM vehicles. never again. GM should have sent out recall notices or had dealerships do the coolant change during oil changes and notified of the situation. My dealership did the first water pump and head gasket replacement and nevere said anything that was wrong ,

the japs should take over the U.S. AUTO !!!!        

21 Monday, 01 December 2008 21:52
Richard Williams

I email This e-mail address is being protected from spambots. You need JavaScript enabled to view it my concerns about not being included in the class action lawsuit and their lack of notification.  This is what they wrote back. 

 "Dear Mr. Williams, Thank you for your email.  Unfortunately, the deadline to submit a timely claim in this settlement has passed as of October 27, 2008.  We are no longer able to issue claim forms or accept online claims past this point.  Per the terms of the settlement, a wide range of actions were taken to inform class members of the action and their legal options regarding participation.  These include, but wer not limited to, publication in prominet periodicals, the creation of a website with information about the case (www.dexcoolsettlement.com), the creation of a toll-free line with information about the case, and mailings of claim forms and notices to probable class member based on the records provided by General Motors.  The court reviewed these measures and deemed them fair and adequate in the final approval hearing.  If you have any further questions or need a claim form, please contact us toll free at 1-888-404-8013 between 8:30 and 5:00 pst (Monday through Friday).  Sincerely Claims Administrator

Whats wrong with this response?  One they still tell me to call regarding further questions or the need for a claim form.  Number two, they said enough was done to notify us through mass media and web-sites.  Well then why still have so many of us failed to meet the deadline claim date and still write forums for help on this problem.  Three, and they left to GM to notify us, please there was no desire to notify us.  They would go bankrupt.  Four, and most importantly this left more money for the lawyers, minimum of 16.5 million to not exceed 24.7 million.  And best of all the settlement states GM is not to blame for this problem.  And no new claims can be made saving their asses from the rest of us.  As far as I'm concerned the lawyers are just as bad as GM.  They were not looking out for us the consumer's just themselves.

 

20 Sunday, 30 November 2008 18:36
Mary Breckenridge
I was told that I would not have to do any thing to be included in this lawsuit ,I see this was a lie. Thats why I own a Toyota this is sad to say but, I'm old and can not afford to keep buying cars or having company caused repairs.
19 Saturday, 29 November 2008 14:06
Malibu 2002
The lawyers got their money over 1,000,000 according the settlement and GM did not have to admit fault.  Go to www.dexcoolsettlement.com and read the settlement court papers.
18 Friday, 28 November 2008 17:32
Robert Davis
Today I paid the local Chevy dealer $797.49 to replace the leaking intake manifold gaskets, and $378.12 to replace the associiated O2 sensor because coolant leaked into the oil system.    Tonight a friend told me about the class action.   The deadline for joining the class action was October 27.  A month late and $1175 short.  Curse you, GM.
17 Thursday, 27 November 2008 17:53
Carlos

 

Suck when the car last a few months past the deadline and we get stuck with the bill for a known defect.

16 Wednesday, 26 November 2008 12:18
Brooke

I have been having problems with my car for the past year and just came across this class action -past the deadline. what about people like me that never heard about it but have had repairs or what about people that didnt have a repairs till after the deadline. I would like to know if anyone has had luck calling GM to get reimbursement if they missed the deadline. I dont want to bother throwing a fit with Gm if it wont get me anywhere. When I try calling the class action lawsuit number its a recording so I cant talk to anyone to get a late entry. Please respond back and let me know.

15 Wednesday, 26 November 2008 12:15
Brooke

I have been having problems with my car for the past year and just came across this class action -past the deadline. what about people like me that never heard about it but have had repairs or what about people that didnt have a repairs till after the deadline. I would like to know if anyone has had luck calling GM to get reimbursement if they missed the deadline. I dont want to bother throwing a fit with Gm if it wont get me anywhere. When I try calling the class action lawsuit number its a recording so I cant talk to anyone to get a late entry. Please respond back and let me know.

14 Saturday, 22 November 2008 12:36
Deena

My car also had a Dex-Coolant repair issue, the intake gasket.  My 5 year\75,000 warranty ran out 2 days before I had the car at the dealer for an oil change.  My oil change cost me $1,024.39 when all repairs were completed.  When I complained about the intake gasket repair and asked who I could contact that is when I found out about the Dex-Coolant being a long time issue on GM vehicles and also found out about the class action suit.  My car was repaired on 10/31/08, warranty ran out on 10/29/08 and the class action suit claim filing deadline was 10/27/08 with repairs having had to been made by 5/30/08.  Yes, I am mad and this may well be my last GM vehicle.  In reviewing past repair records I find that the same thing happened on my 1995 Buick Regal and 1999 Buick Regal.  I'm not done fighting with GM yet!

13 Thursday, 20 November 2008 18:38
Matt W

I know I'm a latecomer to this issue, but here's my piece anyway. This happend in November - past the suit deadline.

As part of routine maintenence for my 1997 Pontiac Firebird, I changed the oil and filter, and checked the fluid levels in the transmission, brake system and radiator. I was horrified to discover a muddy sludge covering the indicator in the radiator overflow tank. When I removed the radiator cap, I discovered that the same muddy sludge was caked around the filler neck - thick enough to block my view of the inside of the radiator.

I immediately purchased 2 gallons of Dex-Cool and 6 gallons of distilled water. I filled the radiator with the distilled water, ran the engine until it warmed up, and drained it again. Then I filled the system with a 50/50 mix of Dex-Cool and distilled water - per manufacturers specs.

Within a few days, the vehicle began to overheat. It had never done that before. I replaced the thermostat (just in case), but it had no effect - within 15 minutes of starting, the temperature would climb to near critical.

The next day, as I was driving to work (5 minutes away), my check engine light began to flash. The resulting DTC was P0305 - Cylinder #5 misfire. I also noticed white smoke coming from my tailpipe. I checked the coolant level and discovered it was more than a gallon low - yet there were no external leaks.

Although I have not had this repaired yet, there are very few things that cause white smoke, coolant loss, and cylinder misfires at the same time. Antifreeze is somehow entering cylinder #5, disrupting combustion (causing the misfire) and then entering the exhaust system (causing the smoke). Because the coolant isn't circulating correctly, it is also resulting in the overheating. The likely culprit is a faulty head gasket. According to several dealers, this is likely the case - although they will not comment on the specific "DexCool issue" and that it has been known to degrade gaskets.

With a repair cost of over $2000.00, I cannot afford to repair my vehicle.  All of this because I followed the instructions given to me by a GM dealer. Where is the justice here?

Shame on you, General Motors!

12 Wednesday, 19 November 2008 11:01
unhappy impala owner
this is not just a GM problem- this is an american problem- why are we talking about bailing out a company that has been ran into the ground by mis management, waste, greed, etc. etc. etc. ?  this company refused to look at the big picture and adapt to changing economic, ecological, and global trends.  They assume that they could just exist as a company without selling any produst to sell.  I live in the real world where if you are not providing the market with a sought after product you either adapt, or go out of business. that is the bottom line.  no do-overs. no hand outs. (by the way from the very people that you are ripping off with poorly constructed, sub-par vehicles)  What about my hand out? what about my hard work? guess what- this is not a true democarcy so we should stop pretending.  why don't we have state run car,banking, and & insurance companies?  get it together.  let the market sort it out. survival of the fittest.  GM hasn't been the fittest in many years.  amazing. 
P O
11 Monday, 17 November 2008 14:16
Bonnie

 

Here it is November 17 and found out I need intake manifold replaced on my Oldsmobile cutlass, due to Dex Cool. This will cost around $600 and now I see there is a dead line to submit a claim. I am a single mother and I need my car to get to work. GM is always sending me notices to get my oil changed and other great deals, but never sent me any info on what Dex Cool does to my car engine.. Go Figure.. Now GM wants to be bailed out of there mess by hard working people who have worked hard to pay for a car.  I sure hope they don't do it. Will never be a GM customer again

10 Monday, 17 November 2008 13:31
2000 alero
I bought my vehicle used when it only had 32,000 miles on it. By the time it hit 50,000 I had to take it in for a head gasket replacement which involved a complete radiator flush. It cost me well over $1000. Less than a year later I had to have the coolant reservoir completely replaced as it was also leaking. I've  been through 2 fuel pumps since then. I had no idea there was any such lawsuit until this past Saturday when I took it in for a routine oil change. The mechanic told me the intake manifold gaskets were leaking, and I should check into the Dexcool class action suit. Too little, too late! GM seems to make the worst cars ever. How could their construction be so shoddy? I doubt I could even sell it at this point to recoup even half the money it has cost me over the years. I'm buying imports from now on.
9 Monday, 17 November 2008 13:12
It is fine that a bunch of people got into the lawsuit but what about all of the others that just found out about there vehicle problems that didn't know that it could have been related to the Dex-Cool fluid.  How do we get reimbursed for our problems because we didn't meet a deadline?
8 Monday, 17 November 2008 05:56

Was wondering if a 2005 Pontiac Montana (Not the Montana SV-6) with a 3.4L engine might be covered for heater core issues.  Blows lukewarm air (when I need heat) and I have had the coolant flushed, a new thermostat put in and still blows lukewarm air.  I live in Michigan so I need the system to heat up a bit.  Goes in tomorrow for a check on it again.  Only has 58,000 miles on it.

7 Saturday, 15 November 2008 17:25
sheila
I have had my van in two different shops due to the overheating and blowing cold air, they cannot figure out how to fix it.  I have had two thermostats and a ignition coil replace, and the radiator fluids changed twice.  So far it gets hot real fast then cools down and runs a little longer.  Is this related to this case?  I wish some one would fix it once and for all, it is already starting to get expensive.
6 Wednesday, 12 November 2008 13:27
Connie Fox

 

 

How were people notified about this class action lawsuit?  I purchased (new) a 2002 Grand Am GT.  In 2005 it had the infamous "leaky intake manifold" issue at a cost of $700.  Knowing it was a big problem for certain GM cars using Dex-Cool, I asked my Pontiac service technician about the possibility of a recall or some type of reimbursement for a very common problem.  I was assured by my service technician that I would be notified if anything happened that would involve some type of reimbursement.  On November 7 while surfing the internet, I came across the Dex-Cool Class Action lawsuit.  Imagine my disappointment when I found out that the deadline for filing a claim was a few days earlier.  In what manner were people notified about this?  This is a bunch of crap...and now GM is begging for Federal handouts after they have screwed hard-working Americans?  The 2002 was my third Grand Am.  Needless to say, I am now driving a HONDA.

5 Wednesday, 29 October 2008 19:23
FURY
OUR TRUCK IS AT THE SHOP OVER 800 IN IT ALREADY DUE TO DEX COOL WENT DOWN IN MOTOR AND BEARING STRIPPED THEM TRUCK OVERHEATED ALOT COULD NOT FIGURE OUT WHY.NOW WE NOW THE SHOP SAID IT WAS THE COOLANT THAT RUINED PARTS.WE WANT OUR FAIR SHARE LAWSUITS NEED TO BE FOR V8 OWNERS TOO.OUR REPAIR IS MORE
4 Wednesday, 29 October 2008 15:11
Sherry & Larry Martin

In the summer of 2000 we started to notice a coolant odor.  we scheduled  a service call to see what was the problem only to be told that it was normal for this engine to burn excess antifreeze and since there was no visible leaks there was nothing to be concerned about. This continued for the next 4 years with only an occasional addition of antifreeze to the cooliant resovare container. During this time nor at any other future time was there any sign of any leakage. In October of 2007 the vehicle started missing and we just made it home before it quite. After checking things out we descovered that the engine contained an extra 5 quarts of wihich we found to be anti-freeze.  The costs for repairs varied from $1500 to $3000. Not having the money to cover this sort of expense the vehicle has set in the garage ever since. The intake and heads have been removed and extensive damage to gaskets and severe gel has been noted.

3 Monday, 27 October 2008 07:01

AFTER I SIGN THE PAPER YOU SENT TO ME I WAS DRIVEING TO A NEAR BY TOWN 26 MILE AWAY AND THE TRUCK WENT TO HOT AND BEFORE I COULD DO ANYTHING ABOUT IT IT BLOW THE WATER PUMP AND THE MOTOR I HAD TO PUT ANOTHER MOTOR IN THE TRUCK AS COST WAS I PUT A USED ONE AND THE COST WAS CHEAP 1021.32 CAN THIS BE ADDED TO THE LAW SUE .

JERL LEONARD

2 Saturday, 25 October 2008 07:25
Original Claimant

 

This is BULL<edited by Moderator because of vulagar language>.  I am supposed to have proof of ownership of a vehicle that I couldn't wait to get rid of and a receipt of the work...the receipt I got from the Buick dealer that did the work of course did not, I repeat, not itemize or detail exactly what they did way back when because they knew it would provide me with evidence for this settlement.  I'm between a Lesabre and a regal here and the exhaust and des-cool are killing me.

1 Friday, 24 October 2008 15:25
C Jimerfield
I see that the largest motor this settlement covers is V-6 engines.  What about us V-8 engine owners?  I had to replace my entire cooling system i.e. radiator, water pump, hoses, etc., due to Dexcool.  Is there ever going to be any compensation for V-8 engine owners?

14 Comments

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  1. Nothing but junk GM builds I got nothing after turning in reciepts . GM re-invented? Ha! This company is out of business it may take a few years but after the bankruptcy is temporarily over they will go bust for good/ There is nobody in their right mind that has gone through the problems of GM products that would buy another!
  2. My 2001 S10 was not included in this lawsuit. At 77000 miles my radiator hose busted. Had to replace. New DexCool was added. 30000 miles later the radiator busted. Had to replace. New DexCool added. Now, 20000 miles later, I am replacing the water pump. Orange sludge is everywhere. No DexCool will be used this time. I WILL NEVER, EVER BUY ANOTHER GM PRODUCT. Furthermore, I will let everyone I know they need to STAY AWAY from these sorry GM vehicles.
  3. Nothing like throwing good money after bad money. I spend extra bucks to get a carfax report to send with my claim needing more information showing ownership and milage with dates on my Jimmy. Also sent the information requested on two occassions ><img src=" />certified with return receipt, adding another $30 to try to collect this claim and now it looks like I will get nothing because of the bankrupcy!
  4. I filed a 2claims on my 2000 chevy malibu.dexcool problem havent heard anything no letter email nothing
    i would greatly appreciate a reply i filed claims before the dead line. a friend of mine got a letter saying she wasnt getting anything. please give me a reply on my claims. its now july14,2009. thanks alot,
    lisa a benton
    I
  5. I am writing this letter in regards to my vehicle . I have a chev venture that I purchased in 2004 , at that time I thought that it was a good deal . I had problems also with the intake gasket which cost me over a $1000 to repair , I was told by an employee that there was a class action suit against the company for this defect . I have relatives that retired from this company so we have always purchase GM cars . I can believe that this matter is handled so unprofessionally , I submitted necessary documents to be reinburst for the cost never even got a letter stating what would be done , I am so disappointed with this situation .
  6. I own five of the subject vehicles, two 3.1's, two 3.8's and one 5.7 truck. I first discovered a coolant leak, replaced the faulty intake gaskets, thoroughly flushed and changed all five vehicles over to good old "green antifreeze! No more problems, usually flush and fill every two years or 30,000 miles. I have well over 160,000 on two the the vehicles, the others are over 120,000 without any issues. The GM pink stuff is called "Dex-Cruel" for a reason!

    Fool me once, shame on you....fool me twice, shame on me!
  7. Never heard about this class action but I'm here to tell you that my '96 Chevy Corsica 3.1 6 cylinder w/ 108k has the same problem as everyone elses... coolant leak do to intake manifold. Had the car 11 years and only real expense was 2 alternators. Now the biggie finally hit and the car is pretty much shot. The leak caused internal damage. I was hoping to drive it a few more years but I guess that won't happen. I now intend to buy foreign.
  8. I have a 2000 chevy venture i just changed the antifreeze and just heard about this from a friend i am pissed , i put new brakes on it i keep the oil changed in it i now have to replace the cam shaft sensor ive had to spend 900.00 dollars on the computer in the car that the stupid dealer had to fix 4 times the engine is now ticking the windows on the drivers side and passenger side stop half way up i have to give them a pull to get them the rest of the way up the air bag light stays on engine light to. i think we should take our GM vehicles to the headquarters and park them right in front of there building and leave them there and never by another GM AGAIN CAUSE I SURE AS HELL WONT Ford here i come .
  9. First it was the water pump and and then it was the engine which now has cost me over $3000.00 out of pocket for my 3.8/six cylinder 1999 Buick LeSabre.
    I had filed for my claim with valid documents well in advance of the closing date for filing and have yet to receive a single penny...

    I believe the law firm is just as crooked as GM is...

    Ray Boudreau
    Indiana
  10. I own a 1996 Buick Skylark and a 1997 Chevy Malibu. I caught the the leak on the malibu after my oil was contaminated with anti freeze. The top of the engine is off the car for repairs. On the Buick I replaced the intake at 50,000 miles and at 103,000 miles the leak caused the camshaft to break. Now what am I supposed to do? Both are the 3.1 engines. GM, please send a check to replace both engines.

    Craig Weltzin
    Seattle WA.
  11. My mom is 87 and has a 1995 lumina that had this intake manifold repair done 4 years ago and now has
    to have i done again she was never contacted to be included in it so the attorneys were remise in there duties of notification , for that they recived over 75% of the settlement money over 18 million dollars. now its time to get a class action suit against the attorneys:
  12. Still haven't heard regarding the settlement checks. GM wanted the taxpayers to bail them out, but they don't stand behind their products or honor paying the judgment . It's been over a year since I sent my claim in and still no response.
  13. This is a joke I sent in all of the paperwork to get a check and recieved excuse after excuse as to why I have not gotten a check GM sucks!!
  14. my 2002 pontiac firebird is 122000 miles, i had the engine rebuilt at 65ooo miles, guess where it is now?parked in the driveway needing ANOTHER rebuilt engine, i filed for the lawsuit when my manifold gasket was leaking BEFORE the first rebuild, was told they went bankrupt, and have not received a penny... LOVE the car DO NOT love the $ having to put in it.... denise

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